1. Nature of the AI assistant
The AI Help feature on navso.com is an automated administrative chatbot. It functions only as a digital receptionist, appointment-support assistant, and clinic information resource. It is not a medical professional and does not provide medical advice, clinical opinions, diagnoses, prognoses, or treatment recommendations.
2. No doctor-patient relationship
Use of AI Help does not create a doctor-patient relationship with Dr. Navjeet Singh Ahluwalia or NAVSO Cardiology Clinic. A doctor-patient relationship begins only during an in-person consultation or a formally scheduled telemedicine consultation.
3. Not a substitute for medical advice
AI Help cannot and does not provide medical advice. Always seek the advice of a qualified physician or cardiologist for any medical condition.
4. Emergency situations
In case of chest pain, breathlessness, collapse, loss of consciousness, suspected heart attack, or any medical emergency, do not use this chatbot. Call 112 immediately or go to the nearest hospital emergency department.
5. No upload or analysis of medical documents
This chatbot does not accept, view, analyse, or interpret medical documents, reports, images, prescriptions, or investigation results. Any such material must be discussed directly with the clinic during the proper consultation process.
6. Accuracy of information
NAVSO Cardiology Clinic aims to provide accurate clinic information, but AI Help may occasionally provide outdated or incomplete administrative information. Please verify appointment details directly with the clinic at 9811366586 or 8076491791.
7. Data privacy
Please do not share sensitive personal health information, investigation reports, or medical history in this chat. AI Help is not designed to receive or process clinical data. Callback or support requests should use only the website forms meant for that purpose and are handled under the Privacy Policy.
8. Limitation of liability
NAVSO Cardiology Clinic, Kalra Hospital, and Dr. Navjeet Singh Ahluwalia are not liable for harm, loss, or damage arising from reliance on AI Help in a clinical or medical context. The chatbot is an administrative tool only.
9. AI-generated content
Responses from AI Help are generated by an artificial intelligence system and are not reviewed in real time by Dr. Navjeet Singh Ahluwalia. For verified medical information, schedule an appointment.
10. Governing law
This disclaimer is governed by the laws of India, including the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, and applicable professional and healthcare regulations.