Frequently asked questions
Answers about appointments, timings, payment, patient support, and hospital arrival guidance.
Where are consultations currently done?
Consultations and interventional cardiology procedures are presently performed at Kalra Hospital, A4 Building, First Floor, Cath Lab, Kirti Nagar, Delhi-110015.
Who will examine me during the appointment?
Dr. Navjeet Singh Ahluwalia usually conducts the consultation linked through this website. The doctor profile presents him as a Senior Interventional Cardiologist with over 30 years of tertiary-care experience.
How does online booking work on NAVSO?
The booking flow asks for patient details, day and date, time slot, payment choice, and final confirmation. After successful completion, the site is intended to send a confirmation to the patient and to the clinic/admin contact.
What is the consultation fee?
The consultation fee is Rs 1000 per patient per appointment.
What are the consultation timings?
Monday to Saturday, 11:30 AM to 3:30 PM. Sundays and notified holidays are closed.
Can I book for high blood pressure, high cholesterol, breathlessness or palpitations?
Yes. The website supports appointment booking and coordination for a wide range of cardiology consultation needs, including blood pressure and cholesterol review, symptoms, prior reports, and follow-up after hospitalization.
Do you help with angiography, angioplasty, bypass surgery, pacemaker, ICD or CRT-related consultation planning?
Yes. Patients commonly use the site for consultation planning, second-opinion review, and post-procedure follow-up coordination related to angiography, stenting, bypass surgery, pacemaker advice, ICD and CRT/CRT-D discussions.
How do I get hospital arrival guidance?
Hospital arrival guidance is shared in booking confirmations and through Patient Help or the Patient Support Centre when required.
Can I get help with rescheduling, cancellation, records or directions?
Yes. Use the Patient Support Centre for callback requests, rescheduling, cancellation support, records coordination, and arrival help.
Can I request a second opinion after being advised treatment at another hospital?
Yes. Patients and families often seek specialist review after advice received at large Delhi NCR hospitals and heart centres before deciding the next step.
Can I request help over WhatsApp?
Both numbers generally support WhatsApp, subject to availability.
Can I get medical advice online?
No. Appointments, coordination and educational information are available online. Diagnosis, prescription and report interpretation are provided only during consultation.
Can international or NRI patients coordinate before travel?
Yes. Use the International / NRI Desk or Patient Support Centre for visit planning and record coordination.